Refund Policy

Refund Policy – Brightnoval IT Institute At Brightnoval IT Institute, we are committed to providing quality training and learning resources. This Refund Policy outlines the terms under which refunds may be issued for our courses and services.

1. No Refunds for Completed or Ongoing Courses Once you have accessed or started any course or training program, the payment is considered final and non-refundable, except where required by applicable law.

2. Eligibility for Refunds A refund may be granted only if:

You made a duplicate payment in error.

You purchased a course but have not accessed any part of it, and you request a refund within 3 days of purchase.

3. How to Request a Refund To request a refund, send an email to info@brightnoval.com with:

Your full name

Course name

Date of purchase

Reason for refund request

Refund requests will be reviewed, and a decision will be communicated within 7 business days.

4. Non-Refundable Items Refunds will not be issued for:

Courses already accessed or partially completed.

Discounted or promotional purchases.

Subscription or membership fees after the billing cycle has started.

5. Processing of Refunds If your refund request is approved, it will be processed using your original payment method within 10–15 business days.

6. Changes to This Policy Brightnoval IT Institute reserves the right to amend or update this Refund Policy at any time without prior notice. The latest version will always be available on our website.

Contact Us If you have any questions about this policy, please reach us at:

Email: info@brightnoval.com Phone: +(234) 809 5553 162